Information

Shipping Time 

Orders typically arrive within 3-5 business days once shipped, excluding national holidays and carrier delays. A tracking number will be provided once your order has shipped. 

Lost or Stolen Packages 

Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for claims. 

Wash Instructions

To keep your items looking fresh and print intact:

• Wash: Machine wash cold with similar colors
• Detergent: Avoid bleach  
• Turn Inside Out: Protects prints and embroidery 
• Dry: Tumble dry low or air dry

No Returns & No Refund Policy

All sales are final. We do not accept returns, exchanges, or offer refunds. Please review your order carefully before completing your purchase.

Please inspect your order upon receipt and contact us immediately if the item is damaged or incorrect, so we can assess the issue and resolve it promptly.

How to Contact Us for Order Inquiries? 

For any questions or inquiries regarding your order, you can send us a message on Instagram @shopconfianza, email us at shopp.confianza@gmail.com, or use the contact form on our website. To help us assist you faster, please include all relevant information Full Name, Order Number, and reason for inquire. 

 

Thank you for supporting our small business!